Privacy statement

Syntro respects the privacy of all prospects, customers, and users of our website. We ensure that the personal information you provide is treated confidentially. This privacy policy is based on the General Data Protection Regulation (GDPR), drawn up by the European Parliament (EP) and the Council of the European Union, and only applies to the services of Syntro BV.

Customer base

When you contact us or become a customer, we ask you to provide personal information. This data is voluntarily obtained and stored in the customer system of Syntro BV. The data is used to deliver our services to you. Your personal data can also be used by Syntro BV to inform you about our products and services. You can stop receiving e-mails at any time by sending an e-mail to


Syntro BV endorses the importance of careful handling of the personal data of respondents who participate in an investigation. We do everything we can to protect the personal data of people who have participated in an investigation, or of persons that are in files that we have in house for others for further investigation. Various measures have been taken for this.

The answers to questions from questionnaires have been disconnected from names and addresses. Participation in a questionnaire is always on a voluntary basis. Surveys are conducted via SurveyMonkey. This has its own privacy-policy and is certified by the EU / US Privacy Shield Framework.

The data is only used for statistical purposes. The analyzes take place on a secure computer system to which unauthorized persons do not have access. In the reports we publish, people can never be recognized, unless explicit agreements have been made with our client about this.

Cookies and Google Analytics

We use Google Analytics to track your visitor behavior on our website. This has the purpose of improving our website in terms of content and user-friendliness, as well as being used to design interesting advertisements for you. For this purpose, Google uses cookies to store non-personally identifiable information. Google Analytics has its own privacy-policy Google Analytics is only accessible to employees of Syntro BV and to an external marketing consultancy firm Whello. You can find their privacy policy on the next page

Acces to data

All data is in principle only used by Syntro BV, unless stated otherwise above. We do not provide your personal data to third parties without your permission, unless we are obliged to do so on the basis of the law or a court decision or if this is necessary for the implementation of an agreement between you and Syntro BV.

We keep your data for as long as necessary for the realization of the purposes for which you provided the data. We protect collected data against unauthorized access and abuse with technical measures on the local network. It ensures that this data is only accessible to Syntro employees.

You have the right to view or change your data at any time. We will retrieve your data from our database upon request. You can withdraw your previously granted permission to process your personal data without reason. You can do this by contacting us.


If you have any questions or comments about our privacy policy? Then contact us using the details below.

Syntro BV
Bovenkerkerweg 41
1182 JR Amstelveen
The Netherlands
+31(0)20 82 04 456


This privacy policy can be changed without prior notice in the event of changes in Syntro BV’s business operations. The most recently published privacy policy will be guiding from the publication date. This document has been published on 03-07-2019.